Support
Of course you can. If you want to, we can give you a 1 day day trial membership to our portal. During this time, it is important for you to try out our services and see if it is for you. What happens after this time? To save you the hassle of signing up again, we will automatically upgrade it for you after the end of the trial period (unless you unsubscribe prior to the end of the trial period).
A monthly membership to our portal is provided to you for the price of up to $59.99 per month (or an equivalent in your local currency which was initially mentioned on the payment page). It is subscription based. Therefore, your card is automatically charged every month to provide you continuous access to the content available at the portal.
An automatic email with your personal login credentials will be send to the email you have signed up with. Please check your inbox. If you can’t find the email please also check your junk/spam folder.
Once you have signed up to the trial membership, you have up to 1 day days of unlimited access to the available content. If you do not cancel your membership prior to the end of the trial period, your account is automatically upgraded to a paid membership. The price is up to $59.99 per month (or an equivalent in your local currency which was initially mentioned on the payment page).
Once your trial period ended, your card will be charged for a monthly membership price of up to $59.99 (or an equivalent in your local currency which was initially mentioned on the payment page), unless you unsubscribe prior to the end of the trial period. The date of the first payment will be considered as your billing date. If your next billing date is scheduled for the date that does not exist in a given month, the payment will be made on the last day of that month.
Of course. We will confirm you the transaction details by sending you a confirmation email.
If you have forgotten both your password and your login, please contact our support for assistance 1 (888) 469 1651(24 hours/7 days), [email protected].
You may also cancel your subscription and membership by submitting a Cancel Subscription form or by contacting our support with the respective request 1 (888) 469 1651(24 hours/7 days), [email protected].
Please be aware that no refunds or credits will be provided for any partial-month membership periods or unused services.
If you still can find it please contact our support 1 (888) 469 1651(24 hours/7 days), or send an email to [email protected] for clarification.